Terms of Service
As a wholesale account you agree to the following:
- All distributors are required to sell at our MSRP, any distributor selling at a discount larger than 15% will immediately forfeit their account. You are able to discount items to 20% after having them on hand for 60 days.
- Any forfeited account will need to wait 365 days to re-apply.
- No sales on discount/deal sites unless the design is an exclusive/custom design specifically to your store and approved by management.
- Our stock photos are available for use, absolutely no unauthorized use of Hazel Blues vendors photos.
- Our designs are copyrighted. If we find that our designs have been reproduced, we will take legal action.
- We do not have a MOQ for our items. This means you are able to purchase singles of items are needed.
- All items will ship when they are in stock, unless you pay for a separate shipping charge for in stock items. If you would like to split your order, you can email us at info@hazelblues.com to request a split shipment.
- All in stock items will ship out within 3-5 business days.
- If an item is received damaged, you must email with 7 days of delivery with photos of the damage to info@hazelblues.com. We will then replace or refund the item if there is not a replacement.
- Any approved returns will be issued store credit only. If needing to return an order, you must get approval within 7 days of delivery. We are not responsible for return shipping charges.
- We do accept returns/exchanges for Synclogic orders. If an item arrives damaged, please send a photo of the item within 7 days. We will replace the item for the customer or issue a credit/refund if the item is no longer in stock.
- For your account to stay active, you must purchase at least $500 every 3 months.
We reserve the right to close any account at any time, for any reason without advanced notification.
We reserve the right to refuse business to anyone.
ALL SALES ARE FINAL.